Cookie Policy for Chessington Flowers
Our Approach to Cookies
At Chessington Flowers, your privacy and online experience matter to us. When you visit our website or place an order for beautiful flowers online, we use cookies to provide a smooth, secure, and personalised experience. This Cookie Policy explains what cookies are, details the categories used on our website, and describes how you can manage your cookie preferences at any time.
What Are Cookies?
Cookies are small data files that are placed on your device—such as your computer, smartphone, or tablet—by websites you visit. They help websites remember your preferences, understand how you interact with the site, and make your overall browsing experience more secure and efficient.
At Chessington Flowers, cookies allow us to make it easier for you to shop online, remember items in your basket, tailor our services to your interests, and enhance the performance of our website.
Types of Cookies We Use
We use several categories of cookies to ensure we deliver the best possible service to our customers. Below you’ll find more information on each category used on the Chessington Flowers website:
Essential Cookies
These cookies are strictly necessary for the website to function properly. Without them, key features such as placing orders, navigating pages, or accessing secure areas of our website would not be possible. Essential cookies help us ensure that the shopping cart works as expected and you can safely make purchases online.
Analytics Cookies
Analytics cookies collect anonymous information about how visitors use our website. This includes data on which pages are visited most often, how users move around the site, and any error messages encountered. At Chessington Flowers, we use this information to improve the website’s functionality, speed, and presentation—making your shopping experience smoother and more enjoyable.
Marketing Cookies
Marketing cookies are used to track visitors across our website and help us display content that is more relevant to your interests. They enable us to provide bespoke offers and promotions about our products, including flowers and related gifts. By customising our marketing, we strive to ensure you receive valuable information and offers, rather than irrelevant content.
How Cookies Enhance Your Shopping Experience
When you shop for flowers online at Chessington Flowers, cookies help us remember your preferences—such as delivery addresses or items you’ve viewed—and streamline your checkout process. They also allow us to highlight offers or products you may be interested in, all designed to enhance your overall shopping journey.
Managing Your Cookie Preferences
You remain in control of your cookie preferences at all times. Upon your first visit to our website, you will be prompted to accept or manage cookies. If you wish, you can adjust which cookies you allow by updating your preferences in your browser settings or by using any cookie management tools provided on our site. Most browsers also enable you to delete cookies stored on your device at any time.
Disabling certain cookies, particularly essential ones, may impact the functionality of the website and your ability to place orders. For the best online shopping experience, we recommend allowing all essential and analytics cookies.
Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, legislation, or our website functionality. Any updates will be published on this page, so we encourage you to review this policy periodically to stay informed about how we use cookies at Chessington Flowers.
